Voice
Your phones should do more than ring.
Dental Intelligence connects every call, voicemail, and opportunity to the patient’s record, giving your team crucial context and meaningful insights to make the most of every conversation. Keep your team and workflows connected and give patients a modern experience without the usual technical hassle.
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Easily connects to your existing practice management software
One platform in place of a dozen disconnected tools
Trusted by more than 10,000 practices nationwide
Calls that plug into your workflows
Every call connects to the work already happening in DI, so a phone conversation becomes a completed follow-up, an overdue balance paid, or outstanding treatment scheduled — all because you had the right info when you needed it.
A team that stays connected
Recordings, summaries, and patient context land in one place your whole team can reach, so anyone can pick up with confidence where the last conversation left off. No more playing telephone to try and piece together past conversations when someone is out sick or busy with a patient.
A more modern patient experience
Patients are answered by someone who knows who they are the moment they call, follows up on what they actually needed, and keeps every conversation moving forward.
“
The set up for DI Voice has been smooth sailing and relatively easy! I have found Voice saves us a significant amount of time in the practice. The connection between the phone and Engagement makes checking voicemails and missed calls easy. I look forward to learning more ways it can help us be more efficient!
Tori M., Office Manager at Silva Family Dentistry
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CALL POPS

Know who’s calling before you pick up

When a patient calls, Call Pops let the front desk instantly sees who’s on the line, along with the details that matter about them and their family, so your team is ready before they even say hello.

COMMUNICATION LOG

Every call, written to the record

After each call, the summary gets added to the patient’s record automatically, so everyone on the team can see what they needed and pick up right where things left off.

Communication Log showing a call summary and recording in Dental Intelligence Voice
CLICK-TO-CALL

Missed a call? Follow up in one click

The Patient Card shows you what the patient reached out for and gives you the context to follow up efficiently. Then, simply Click-to-Call without switching between systems a single time.

Patient card with a Click-to-Call control in Dental Intelligence Voice
SENTIMENT ANALYSIS

Insights that help you lead

Get a clear overview of your practice’s conversations with Call Sentiment analysis, so you know when to step in with a frustrated patient or when a team member could use some coaching.

SIMPLE CALL ROUTING

Easy to manage – no IT degree required

An easy interface and a visual workflow builder let your team set office hours, route calls, and add users or extensions without any technical expertise. Quickly make updates as your practice grows and changes, and keep calls flowing the way you want them to.

Why Choose DI Voice?

One connected system ties calling and patient management together for maximum convenience and efficiency.

Every call and summary writes to the patient’s record automatically and syncs to your PMS.

Missed calls and voicemails come with the context to follow up, plus Click-to-Call, in one place.

Leaders get insight into real conversations, so they know where to step in and where to coach.

You stay in control – set hours, route calls, and add users or locations yourself, no IT required.

Choose the right phone for every role in your practice

Order phones directly through Dental Intelligence and have everything ready for Voice from day one.

The Everyday Desk Phone

Snom D810WB
Snom D810WB everyday desk phone

A compact desk phone for operatories, offices, and any spot where the team needs reliable calling without taking up too much room.

The Power Desk Phone

Snom D815WB
Snom D815WB power desk phone

A larger desk phone built for the busiest spots in your practice, where your team handles the most calls throughout the day with programmable hot keys.

The Cordless Phone

Snom M253
Snom M253 cordless handset and base station

A cordless option for team members who move around the practice. Each kit includes one base station and one cordless handset (plus the option to add more).

Already have phones?

Many Snom, Yealink, and Poly models can come with you, which can save your practice money.

Why People Choose Dental Intelligence
All-in-one platform with analytics, engagement, payments, and AI
The only end-to-end practice performance solution in dentistry
Over a decade of serving the dental industry
Security is our priority – HIPAA, SOC 2, and PCI compliant
Trusted by more than 10,000 practices nationwide
Backed by some of dentistry’s most trusted names

Practice Smarter.™

More connected conversations. Simpler ways to work.

Dental Intelligence keeps every conversation in one place, gives you everything you need to follow up in an instant, and keeps the whole team on the same page for whatever the day may throw at you.

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Frequently Asked Questions