Ditch crowded waiting rooms with a convenient Virtual Check-In system
Schedule a demo to see how it works.
Virtual Check-In can be called a lot of things: virtual waiting room, curbside check-in, and Mobile Check-In. What do those terms really mean?
Allowing a patient to fill out the necessary paperwork before their appointment and safely let you know they have arrived for their appointment.
This process eliminates wait times for the patient and the practice. Sounds easy, right? Think again.
Many solutions require the patient to download an office app and remember a password to check-in. Even worse, most solutions don't write back into your practice management system.
With Dental Intelligence's Virtual Check-In, you can offer the highest convenience to the patient, all while making your practice more efficient.
“Being a pediatric practice, it is very important for us to get updated information at every visit, and with the patient’s attention span and the parent having to keep track of their child while filling out paperwork, Dental Intelligence Engagement has made the check-in process 100% easier for the parents! It is quick and very efficient.”
Eliminate crowded waiting rooms in your dental practice with Virtual Check-in.
With our Virtual Check-In system, patients can check in on their own upon arrival for their visit. That way you never have a line waiting at reception again.
Virtual Check-In gets really helpful when you have many patients checking in at the same time. Think first thing in the morning and after lunch.
Dental Intelligence allows you to set your check-in window. Let patients know a time frame they can check in, and you can have peace of mind knowing your patients will take care of the rest.
“Dental Intelligence Engagement is an excellent way for us to communicate with patients quickly and effectively for the office and our patients. They love the reminders and being able to check-in when they arrive. For families, it is excellent to manage everyone's information and appointments all in one place.”
From infection control to accommodating large families, there are many reasons why less is more when it comes to waiting room capacity.
We have learned a lot in the era of the COVID pandemic; one major takeaway is reducing unnecessary exposure by placing a lot of people in a small area.
Offering Virtual Check-In can assure patients feel safe and reduce exposure to airborne illnesses.
Do you see a lot of children? No more tracking down parents to get the right consent signed. With Virtual Check-In, parents can check their kids in for their appointments from the car. Even just one large family all scheduled at once is enough to create a bottleneck at the front desk. Make it easier for everyone.
For patients with dental anxiety, the sounds and smells that come while sitting in the waiting room can be enough to induce a panic attack.
Patients can check in and wait in the comfort of their car, avoiding exposure to dental noises and reducing dental anxiety before the appointment even starts.
With one tap, patients can officially check in and complete any needed forms.
Virtual Check-In makes it possible for a patient to wait in their car and let you know they have arrived for their visit. Once you are ready for them, simply send them a message to tell them to come in.
For patients that use the mobile app, you can have our patient loyalty program reward them with points for checking in on time.
Have a patient who wants to check-in at the front desk? No problem, and no need to use a different system. Our Virtual Check-In can be done on an in-office kiosk.
By using an in-office tablet, it's easy to implement a self-serve Virtual Check-In from there within your office.
“With the help of Dental Intelligence Engagement, we have been able to implement new systems to streamline our patient flow from check-in, to treatment planning, to check-out.”
Virtual Check-In allows your dental team to control when patients come into the office and at what time.
Choose when to allow patients the ability for virtual check ins. Set a range how long before their appointment that they are able to check in.
Prefer patients to be in your office before they check in? Require that they scan a QR code in order to check in.
Reducing unnecessary wait times in the waiting room and increasing control over precious chair time improves efficiency in your practice and the overall experience for your patients.
As a patient checks in the patient's status is updated in your practice management system automatically.
The office staff will also receive an arrival notification in their Dental Intelligence inbox, as well as any forms that were filled out by the patient.
Virtual Check-in keeps your schedule running smoothly without bogging down your staff.
Let patients know they can Virtually Check-In by sending them a message. Tailor your message to your patients with completely customizable verbiage.
Important documents, like a health history forms or updated insurance information, can be sent via text before the patient comes through the door.
You can even set up reminders to be sent if the patient doesn't complete it.
Not only does this amazing feature save time for the front office team, but it ensures that no one forgets a completed consent form before treatment is done.
Similar systems require a patient to download an app, set up an account, and remember a password. These steps reduce utilization and decrease the potential of check-in software.
Virtual Check-In can be done without an app or account. Just send a link via text, and the patient can fill out documents securely and quickly. If they prefer a dedicated app, we have that too!
Build a list of all new dental patients to send a welcome campaign that helps you build strong patient relationships right out of the gate
Virtual Check-In can improve efficiency in your office by:
Reducing wait times in your practice
Automating documents that you want patients to fill out upon check-in
Auto sending reminders to fill out the paperwork online before the patient's appointment
Writing back directly into your practice management system for any paperwork, including new patient forms
With automation like that, your team members can use less time getting the correct information from patients out of the office and spend more time on the patient in the office.
Where does your practice stand? Where is it headed? What needs to happen to turn your goals into your reality? Those answers are just a few clicks away, and we’ll prove it to you one-on-one.
Schedule a demo today to stay in control of tomorrow.
Dentistry's all-in-one solution for practice analytics, patient engagement, online scheduling, payments, and more — designed to help your practice(s) grow and thrive.