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Testimonial

"We have very little no-shows or cancelations. One reason is how we use Dental Intelligence. We take our graph that shows who no-showed, who canceled, who didn’t reappoint, and those are followed up on the next week. So, if they didn’t make an appointment that day or the next, my receptionist is on it, calling them on Monday. We also make sure to use follow-ups to remind us if they didn’t schedule at that time. It has helped a lot."

Testimonial
Shelly, Front Desk Lead, Weeks & Field Dentistry

DI Features Mentioned

Follow Ups

Dental Intelligence's Follow Ups are an easy to use feature to help you keep track of your patients by reminding you who you need to check in with. Be reminded of patients needing hygiene recare, unscheduled treatment, past due balances and so much more.
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Metrics and Reporting

Dental analytics by Dental Intelligence are the gold standard. Dental Intelligence’s data analytics are often imitated, but when it comes to accuracy and actionable data, nothing else measures up. That's why thousands of practices make smarter practice decisions based on our practice analytics software.
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More Testimonials

Testimonial

"Our problem was cancellations and no-shows. In some of our locations, they were as high as 25-30%. This meant that three out of ten scheduled appointments weren’t coming into one of our practices on an average day, which meant we weren’t providing our hygienists with sufficient opportunities to diagnose and treat patients. With the patients they were treating, the data showed they were actually performing pretty well. It was all hands-on deck. We focused our entire team on lowering cancellations and no-shows. This included our front-desk team, doctors, office managers, treatment coordinators, and schedulers. Scripting was created that discouraged canceling or missing appointments. Team members focused on helping patients to understand how important it was to keep appointments. Within a few months, our cancellations had dropped to less than 10% - a phenomenal improvement."

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Josey, Office Manager, Carolinas Dentist

Success at Reducing Cancelations
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