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4 Ways to Enhance Dental Office Patient Flow With Digital Tools

Enhance your patient flow and overall patient experience with Dental Intelligence. Learn how you can implement tools from our practice performance solution into your practice.

Dental Intelligence

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June 5, 2023

A smooth patient flow helps your dental practice stay profitable and gives your patients a better, more fulfilling experience. If you’re looking for ways to boost the efficiency of your dental office patient flow, you should consider bringing your clinic into the modern world with digital tools. 

Dental Intelligence’s state-of-the-art practice performance solution offers simple, convenient solutions to your most essential processes, like scheduling appointments, checking in patients, and collecting payments. 

Here’s a few examples of how our digital tools can help you intelligently shape the future of your practice.

1. Allow Patients to Schedule Appointments Online

If you haven’t introduced online scheduling to your dental practice yet, here’s your sign to do it. Giving patients the ability to schedule online is not only convenient for them, but it also saves your team tons of time. 

You can add scheduling links to your website and social media profiles, allowing your dental patients to book their appointments in just a few clicks. The appointment information goes straight to your patient management software, which means a dental team member won't have to put in the data manually.

You’ll also cut down on time spent having phone conversations and waiting for patients to check their schedules for their availability. Instead, your patients can view all the available appointment times and choose the time slot that works best for their agenda in seconds.

Since online scheduling works after hours, you get an advantage over practices that only make appointments over the phone. Online scheduling tools help you bring in more new patients and reduce no-shows with automatic appointment reminders.

2. Streamline Patient Arrival with Virtual Check-in

One of the areas where you can really make your dental practice stand out is the check-in system. The days of walking into the office, standing in line to check in, and sitting in a crowded waiting room are nearing their end. 

With dental practice software, you can allow your patients to check in on the day of their appointment with their phone. Instead of going inside, they can sit comfortably in their car and wait for you to send a message to come in for the appointment. 

If you have patients that prefer to check in at the front desk, you can set up a kiosk with the same digital check-in functionality. Dental Intelligence Virtual Check-In allows you to eliminate paperwork, reduce wait times, and streamline the intake process.

3. Send Patients a Digital Treatment Plan with Financing Options

Even when you make sure to use simple terms in your dental procedure explanations, patients might not fully comprehend the details without the help of additional resources. You can help your patients understand their treatment plans by sending a digital copy to them through email or text and allowing them to review and sign off on the plan themselves.

You can also provide them with patient financing options, including an estimated monthly payment. Providing information in a transparent and convenient manner enhances the patient experience and builds trust in your practice.

4. Implement Digital Payments to Optimize Checkout

Calling patients to request overdue payments is never fun, but collecting payments on time is crucial for keeping the lights on in your dental practice. Dental Intelligence Payments get rid of the dreaded phone calls and allow you to send automated balance reminders to patients. By following the link in your message, patients can make their payments wherever they are.

Online payments also simplify the checkout process, letting you eliminate lines and save your staff members’ time. Patients can choose to keep their credit and debit cards on file, making the checkout process even easier.

The balance statement will be a digital document you can email or text to your patient, meaning you won’t have to print anything off to hand the patient before they leave.

Optimize Your Patient Flow with Smart Dental Practice Software

Dental Intelligence offers a comprehensive practice performance solution that helps you streamline your dental office patient flow, upgrading the efficiency of your practice, and enabling you to grow a loyal patient base. 

You can allow our software to handle tasks like booking appointments and filling your schedule, preventing issues like patient overscheduling and giving you more time to focus on providing high-quality patient care and customer service. Schedule a demo today.

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