Welcome back to another Deep Dive episode of the Growth in Dentistry podcast! James Bay, a design consultant-turned-dental industry professional, has managed Grace Dental Group for the past two decades, growing it from a single office to three offices in the greater San Francisco area.

Listen in to hear:

• Why James places a great deal of importance on the use of technology in the dental industry
• The challenges of hiring and training new employees and dealing with insurance companies, and what innovative strategies James uses
• The extensive training program James uses for new hires to his team
• How investing in the latest dental technology ensures a high level of care and customer satisfaction for all patients.

… and so much more!

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