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The Main Causes of Conflict on Dental Teams — And How to Address Them

If you own a dental practice, then you need to know the causes of conflict on dental teams in order to address them. We’ve compiled a list of some of the most common causes — and how to reduce conflict in general.

Dental Intelligence

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April 25, 2023

Everybody dreads conflict in the workplace.

Excessive conflict can decrease morale and increase inefficiency. If it’s not resolved, then people may take more days off — or leave the company altogether.

If you own a dental practice, then you need to know the causes of conflict on dental teams in order to address them. We’ve compiled a list of some of the most common causes — and how to reduce conflict in general.

What Causes Conflict at Work?

Many things can cause conflict. While conflict can spring from almost anywhere — from personality clashes to job incompatibilities — there are a few more likely sources.

Poor Communication

One of the biggest causes of conflict in the workplace is poor communication.

Say that you’re planning to roll out new scheduling software. Some people know about it, but not others. This can result in a lot of confusion and frustration as team members try to figure out what to do.

And it’s not just a management problem. If team members don’t talk to each other, then it could result in frustration building between them.

Continued poor communication can lead to conflict because of just how inefficient and frustrating it can make things. At Dental Intelligence, we can help improve dental office communication with Team Chat. This can make it easier for cross-communication between you and your team, helping to resolve workplace conflict before it starts.

Poor Management

Poor communication isn’t the only cause of workplace conflict; poor management strategies can create potential problems, too.

Sometimes, managers may have too much involvement with the team, resulting in micromanagement. Other times, managers may not have enough involvement, leaving them disconnected from their employees and their concerns.

Make sure to strike a good balance between the two, checking in with your team when needed but not hovering so much as to be overbearing.

Work Ethic

Not everyone will always pull their weight. Sometimes, team members may not do as much as they should, leaving difficult tasks to fall to their coworkers. Other times, while they might be doing enough, there are coworkers who might not perceive it that way. Either case can lead to problems, so make sure you’re keeping up with how your employees are doing and if there are any grievances.

Gossip

Gossip can be an insidious thing. It’s natural for team members to talk about their days, but problems start when they begin gossiping about coworkers. This can lead to harmful rumors, increased workplace tension, and a potentially unsafe environment.

Sometimes rumors will sort themselves out. Other times, they might lead to escalating conflicts — which means you might need to intervene.

Limited Resources

Do you not have enough tools for everyone to do their jobs properly? If so, then this could easily end up leading to conflict.

Avoid problems by making sure that everyone has what they need to do their jobs properly. Pay attention to workplace concerns and listen to your employees to ensure you’re getting the supplies you need.

How Do You Deal with Conflict Effectively?

Some sort of conflict is inevitable whenever you work with others. Knowing how to deal with it effectively can help you avoid potential problems.

If you want to reduce conflict, then consider doing the following:

Prevent Conflict with the Right Tools

There are many causes of conflict in the workplace. Identifying them can help you mitigate issues and make for a better work environment.

Check out our blog for more communication tips. At Dental Intelligence, we have tools to help improve communication amongst team members. Schedule a demo today to see our software in action.

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